Presenter Biographies

Laura Birkeland, MS, CGC

Assistant Professor, Program Director, Master of Genetic Counselor Studies

National Faculty, Resolve Through Sharing

Laura earned her Bachelor of Arts in Biology at Gustavus Adolphus College and her Master of Science in Medical Genetics at the University of Wisconsin-Madison. After completing her master’s degree, she began her clinical work in prenatal genetic counseling with UnityPoint Health-Meriter. In 2010, she joined the University of Wisconsin School of Medicine and Public Health’s Master of Genetic Counselor Students (MGCS) program where she developed an interest in program development and student education. In 2014, she became the assistant program director for the MGCS program, and in 2022, she was named the program director. In her role as director, Laura provides expert leadership, vision, and oversight to continue the growth and positive impact of this key health professions education program.

 

Mary Beth Hensel, MBA, RTSCBC

Director, Resolve Through Sharing

National Faculty, Resolve Through Sharing

Mary Beth joined Resolve Through Sharing (RTS), a program of Gundersen Medical Foundation, in 2008 and has been directing the program since 2016. During that time, her strategic vision has resulted in program expansion, business model conversion, and evidence-base examination to ensure quality, diversity, equity, and inclusion measures are met. Notably, she effectively steered the Resolve Through Sharing program through the COVID-19 crisis.

Mary Beth regularly presents on RTS programming to leadership groups, including delivering RTS Coordinator Training. She serves as an integral part of the RTS writing and editing team. Her co-authored chapter—“Using Principles of Guided Participation to Develop and Maintain a Bereavement Program,”—can be found in the award-wining book Guided Participation in Pediatric and Nursing Practice. The chapter deftly weaves together the origins of  the RTS program and Mary Beth’s MBA research measuring the effectiveness of RTS training.

Mary Beth is the first invited member to the board of directors for the Pregnancy Loss and Infant Death Alliance. She has served on the steering committee for Gundersen’s local chapter of Children’s Miracle Network. Her leadership extends into the community, where she’s active on a variety of boards and committees.

 

Lori Ives-BaineLori Ives-Baine, MN, BScN, RN, (CPB, CWT, TIP)

Grief Support Coordinator, SickKids Hospital

National Faculty, Resolve Through Sharing

Lori has been nursing at SickKids Hospital in Toronto, Ontario, Canada since 1990, primarily in palliative and bereavement care settings. She obtained her BScN at McMaster University in Hamilton, Ontario, Canada and her Master of Nursing and Bioethics at the University of Toronto. In addition, Lori has two traumatology certificates to support the work she does.

Lori’s passion is supporting those who are dying and their families; she sees such resilience and growth in those with whom she works. As part of her work with her pediatric (Level 3, 4) hospital’s palliative care service, she formed a grief support program. This donor-funded program serves families for as long as they need in their grief journey.

Lori presents internationally on many topics focused on grief and bereavement in pediatrics. She is on the board of directors for Bereaved Families of Ontario and for the Bereavement Ontario Network. Lori served on the Pregnancy Loss and Infant Death Alliance Board for 8 successive years.

Lori is published in the Oxford Textbook of Palliative Care for Children (3rd edition). Her research has focused on family experiences and nurse experiences of caring for a dying child.

 

Natasha Nurse-Clarke, PhD, RN, FAAN

Assistant Professor, Lehman College, City University of New York (CUNY)

National Faculty, Resolve Through Sharing

Dr. Nurse-Clarke is a registered nurse with a background in neonatal nursing, grief counseling, and nursing education. She has experience as a regional perinatal center coordinator at Maimonides Medical Center and experience facilitating a bereavement support group for families experiencing miscarriage, stillbirth, and neonatal death. Dr. Nurse-Clarke currently serves as an associate professor and undergraduate program director in the Department of Nursing at Lehman College, City University of New York (CUNY), in the Bronx, NY, where she is a leader in online education.

Dr. Nurse-Clarke holds a PhD in Nursing from the CUNY Graduate Center, where she completed a grounded theory, dissertation study exploring how nurses care for patients experiencing stillbirth. She has been involved in the New York State Birth Equity Improvement Program, the New York State COVID-19 Maternity Task Force, and various other Department-of-Health-driven initiatives around maternal-child care. Dr. Nurse-Clarke is active in the Delta Zeta chapter of Sigma Theta Tau International; the New York chapters of the National Black Nurses Association, the National League for Nursing, and the National Association of Neonatal Nurses; and other associations. She is widely published in the areas of perinatal loss and online education and presents at multiple conferences and speaking engagements.

 

Darryl Owens, MDiv., BCC, CT, CPLC, RTSCBC

Women Services Chaplain and Bereavement Counselor, Department of Pastoral Care, UNC Hospital

National Faculty, Resolve Through Sharing

Darryl received his Bachelor of Arts in Industrial Relations from the University of North Carolina (UNC) at Chapel Hill and his Master of Divinity from Duke University. After graduating, he served as a clinical chaplain at Central Prison in Raleigh. Since 2001, Darryl has served in his current role as a women’s services chaplain/grief counselor at UNC Hospitals in Chapel Hill. Darryl provides pastoral care and grief counseling to patients, families, and staff of NC Women’s Hospital. Additionally, he manages the perinatal bereavement follow-up program, serves on the hospital bereavement team, and trains facilitators for the community bereavement support group.

Darryl is certified as a clinical chaplain through the Association for Professional Chaplains and is a former president of the organization. He is also certified in thanatology through the Association for Death Education and Counseling and in perinatal loss care through the National Board for Certification of Hospice and Palliative Nurses.

 

Catherine Pelletier, MS, CCLS

Certified Child Life Specialist

National Faculty, Resolve Through Sharing

At Gundersen Health System, Catherine serves at the bedside as a child life specialist working in the outpatient surgery center and in the development and implementation of bereavement support as the system bereavement coordinator. She has expansive experience in pediatric psychosocial development and grief, including a master’s degree in Child Life from Auburn University and clinical practice at Children’s Healthcare of Atlanta. While completing her master’s degree, Catherine assisted in developing and implementing a non-pharmacological pain management system in the Level III NICU at East Alabama Medical Center.

As a child development expert, Catherine strives to ensure that life remains as normal as possible for children and their families in healthcare settings and other challenging environments. She promotes effective coping through play, self-expression, age-appropriate medical preparation, and bereavement support. Catherine introduced scripting at her organization as an aide for difficult conversations with children and families. The scripts she constructs serve as multifaceted tools that enable children, parents, and providers to learn while developing competencies. Catherine was selected to present on this groundbreaking work at the 2024 International Perinatal Bereavement Conference.

In her role as bereavement coordinator, Catherine works with staff across the organization to standardize bereavement care throughout the system.

 

 

Deb Rich, PhD, LP, PMH-C, RTSCBC

Founder and Director, Shoshana Center for Reproductive Health Psychology

National Faculty, Resolve Through Sharing

Dr. Rich is a licensed psychologist with over 35 years of experience providing psychotherapy, professional training, consultation, and program development. She completed Resolve Through Sharing training and became a coordinator in 1989. Dr. Rich served 13 years as system-wide coordinator of perinatal bereavement services for Fairview Health Services in Minnesota. She currently works full time in her specialty practice, Shoshana Center for Reproductive Health Psychology, which was founded in 1995 and inspired by the birth of her stillborn daughter. Dr. Rich was among the first cohort to receive the designation certified in perinatal loss care by the Hospice and Palliative Care Credentialing Center. She became certified in the specialty of perinatal mental health, which includes perinatal loss specialization, in 2021.

Dr. Rich has served in leadership positions in the Pregnancy Loss and Infant Death Alliance, Twin Cities Pregnancy Loss Coordinators Coalition, Pregnancy and Postpartum Support Minnesota, North American Society for Psychosocial Obstetrics and Gynecology, and Minnesota Women in Psychology. She is currently the chair of the International Marce Society Pregnancy Loss and Infant Death special interest group. She has lectured both locally and nationally and has published articles in a number of professional journals.

 

Marie Walter, MS, RN, C-EFM, CPLC, RTSCBC

National Faculty, Resolve Through Sharing

Marie spent majority of her career as a clinical nurse specialist in the obstetrics department at Gundersen Health System as part of an interprofessional team providing care to women with high-risk pregnancies. In 2016, Marie assumed the role of RTS lead educator, a position she held for 4 years. As part of her inpatient responsibilities, Marie also served as the bereavement coordinator for her unit. She served as Gundersen’s liaison for perinatal palliative care and was the chair of the Advanced Degree Nurse Committee for over 10 years. Marie retired in 2020, after 42 years as an RN.

In 2015, Marie led the interdisciplinary team and developed protocols and standard operating procedures for implementation of the nitrous oxide pain management program in labor and delivery at Gundersen. In 2011, Marie received the Wisconsin Association of Perinatal Care President’s Award for her commitment to the health of women and babies in Wisconsin.

Marie is a board member of the Great Lakes Milk Bank—an organization that provides breast milk to NICUs and at-risk infants throughout the Midwest. They have a bereavement program that allows bereaved mothers to donate in honor of their babies who have died.

 

Abigail Wilpers, PhD, WHNP-BC

Assistant Professor, University of Pennsylvania School of Nursing

National Faculty, Resolve Through Sharing

As a clinician, Dr. Wilpers has cared for pregnant people and families facing their greatest fear—the loss of a normal pregnancy and the possibility of going home without a child. As a researcher, she explores how models of care, social determinants of health, and patients’ experiences connect to perinatal care quality and health outcomes. One of her notable projects is the development and validation of a person-centered care scale designed for specialized fetal diagnosis and treatment practices to promote care that is respectful of and responsive to individuals’ and families’ preferences, needs, and values. Dr. Wilpers has also helped in the development of hospital-based perinatal palliative care programs and is proud to have served community-based perinatal loss organizations, such as Hope After Loss.

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